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Are you looking for a career that will make a difference in the lives of families in Oneida, Herkimer and Madison counties?

MVCAA is currently recruiting individuals to work with at risk youth, preschool age children and their families Mohawk Valley Community Action Agency, Inc. (MVCAA) is proud to be an Equal Opportunity Employer, M/F/D/V. MVCAA Offers a Generous Benefit Package!

Special Services Manager


Full time


Utica, NY


Job Function:

The Special Services Manager is responsible for all services related to children with disabilities and/or in need of social emotional support and their families ensuring that all Head Start Performance Standards are met.


Essential Functions:

  • Coordinates the recruitment of children with disabilities into the program with other staff and community agencies. Works closely with Early Intervention Program and other community programs to recruit and enroll a minimum of 10 percent of all children with documented disabilities.
  • Establishes a referral process for any suspected disability and/or social emotional needs including a tracking system for follow-up.
  • Responsible for the oversight of the mental health component and the supervision of the Early Childhood Behavior Specialist.
  • Ensures that individualized services are effectively provided to a child with diagnosed or suspected disabilities and/or social emotional needs.
  • Establishes policies and procedures for implementation of the Child Development Disabilities and Mental Health components into the program with parents/guardians and staff.
  • Modifies activities, removes barriers, and provides support as needed for inclusion of children with disabilities in the full range of the program.
  • Provides staff with the information, guidance and resources needed to help children and families meet the individualized goals and objectives in IDEA and ADA.
  • Upon parental approval, ensures attendance of a Head Start staff member at the CPSE meeting.
  • Works closely together with appropriate staff in the assessment process and follow-up to assure that the special needs of each child are met, including health, nutrition, mental health and education.
  • Works with the Senior Leadership Team in planning and budgeting of funds to assure that all special needs identified in the IEP are fully met.
  • Assist Family Support Specialists in compiling current resources information related to disabilities services.
  • Annual review and update Disabilities and Mental Health Integrated Service Plans.
  • Provide parents/guardians with information and assistance in understanding and advocating for services and support needed to address their child’s special needs.
  • Development and implementation of a strategy which supports a successful transition for children with disabilities or other special needs.
  • Serves as a liaison to the Foster Grandparent Program.
  • Coordination of services with community resources for children with special needs.
  • Tracks and analyzes all data related to children with disabilities, including transitions and outcomes, to make program development recommendations to Child Development Leadership Team.
  • Understands, generates and documents in-kind and other available costs applied toward the non-federal share requirements.
  • Attends trainings and meetings as requested.
  • Responsible for building and maintaining positive working relationships with team members, internal customers and external vendors.
  • Participates in annual program self assessment.
  • Demonstrates commitment to mission, values and policies in the performance of daily duties.
  • Supports school readiness goals and objectives.
  • Understands and supports MVCAA, Inc. Supervision of Children policy.


Additional Responsibilities:

  • Performs other duties as assigned to ensure the successful execution of the program.



  • Baccalaureate degree, preferably related to special education and/or psychology.
  • Must have experience in securing and individualizing services for children with disabilities.
  • Ability to travel to all sites, training and home visits as necessary and required.
  • Good written and oral communication skills.
  • Knowledge and experience working with families and children with low income and diverse cultures.
  • Basic computer literacy in email, word processing and internet navigation.
  • Ability to exercise discretion and maintain confidentiality and privacy.
  • Adheres to agency personnel policies and procedures.
  • Background check, fingerprint screen and annual physical exam and TB.


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9882 River Road, Utica, NY 13502 Phone: (315) 624-9930 DonateDonate